Frequently Asked Questions

How do I know what size to order?

Our website has a detailed sizing guide on each product page for each Mega Deportivo product.

Can I order over the phone?

Mega Deportivo does not take consumer orders over the phone at this time. Place your order via our secure website.

When does my order ship?

All orders for in-stock products are shipped out of the Mega Deportivo warehouse within 1-3 business days.

The product I want to order is out of stock. When will it be available?

Contact Customer Service at +1-786-600-1102 or via email with for the next available ship date, or a suggestion of a comparable item.  Available hours are between Monday-Friday 8am-6pm EST.

Can I add something to an existing order?

Once you submit your order, you cannot add any new items. If you need more gear, please place a new order

How do I get free shipping for my order?

Your order travels for free if the order total is greater than $50 (before taxes and shipping costs). Such orders will be shipped with standard ground shipping. Free shipping is only available for orders shipped within the United States and Puerto Rico.

How do I return or exchange a product?

Please visit our Returns and Exchanges page for details.


If you would like a different item than you ordered, please return the original item and place a new order on our website. You will receive a credit for the returned product as noted above.

How long does it take to process my return?

A credit will be issued to your credit card within 1 to 2 weeks of receipt of the product.At Mega Deportivo, our return policy is liberal, generous and tolerant, but it does have its limits! We understand that putting a specific time limit on all returns is not reasonable, as usage and seasons vary greatly. Plus, we realize that everyone's idea of reasonable wear and tear also varies.If our gear fails to deliver, we will fully stand behind that product. If it fails to deliver on its one thousand and first wearing, we would consider that  - reasonable wear and tear. Rather than shutting the door on returns after 30 days, we prefer to be flexible and judge each situation individually.


Mega Deportivo is confident that the product you have just purchased is of the highest quality and product standard. If there is an issue with the materials or workmanship of the product, return it to Mega Deportivo for a full replacement. Need to make a return? See Returns/Exchanges above, for more info.

I don't live in the U.S. Can I still order mega deportivo products?

Yes, we have Worldwide Shipping.

Do you offer any promotions?

Sign up for Mega Deportivo email list to receive inside information from Mega Deportivo, including cyber news, tips, specials, buzz, and periodic promotional discounts.

Will mega deportivo sponsor my team/event/organization?

Mega Deportivo partners with organizations and events that inspire and motivate the athlete in all of us. Please email us, and provide the following details: name, organization/affiliation, dates of opportunity, and other details. Due to high volumes of requests, we may not respond to every request.

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